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Temporary Store Operation Policies for COVID-19 


We will update as we learn how to adapt through these evolving circumstances.

  
Service
  • All service work will be curbside drop off and pickup by appointment, with payment over the phone unless in-store shopping is also needed and scheduled.

Sales

  • We will continue to operate by appointment for sales and service with only 1 customer (family/group) in the store at a time. Only necessary individuals needed for the transaction should enter the store. Please plan your visit accordingly.
  • You are welcome to stop by without an appointment during store hours, but appointments will take priority. We will do our best to take care of you curbside in the event we're already working with someone.
  • Hand sanitizer is at the door and all customers will be asked to use the hand sanitizer when they enter the store. We will still be sanitizing contact points between customer visits in the store.
  • Clothing fitting room will be closed and no trial fitting of clothing at this time. Most Bontrager Parts & Accessories have a 30 day guarantee. You can return a Bontrager item within 30 days and Bontrager will send us a new replacement for our store shelf. 
    • Exception - We have plastic bags that will be used to fit helmets, shoes and gloves
  • FREE SHIPPING on all website & phone orders, regardless of order amount. (bikes excluded)